Questions, tips, or partnership ideas? We read every message and strive to respond thoughtfully. Mattress Index is run by a team of sleep-product reviewers, researchers, and consumer advocates dedicated to clear, evidence-based guidance on mattresses and sleep accessories.
How to reach us
For all inquiries, please email info@mattressindex.org. Email is the fastest and most reliable way to get a response from the right person on our team. We do not accept submissions via social media direct messages for editorial or partnership requests.
What to include in your message
To help us address your inquiry quickly, consider including the following details:
- Topic or headline: A short subject line that summarizes your request.
- Relevant links or images: Product pages, article URLs, or photos that illustrate your point.
- Desired outcome: Are you seeking a correction, collaboration, review consideration, or simply feedback?
- Contact info: Best email or phone number in case follow-up is needed.
Types of inquiries we welcome
We handle a broad range of messages related to sleep products and mattress research. Common inquiries include:
- Corrections or fact checks: If you spot an error in our content, please tell us where and provide sources.
- Product review requests: Manufacturers and retailers can request sample consideration for testing and review.
- Reader feedback: Experiences, questions about mattress features, or follow-up questions on our guides.
- Partnerships and media: PR professionals, journalists, and potential partners seeking data, interviews, or research collaboration.
- Advertising and sponsorship: Inquiries about advertising opportunities or sponsored content.
Response time
We aim to reply within 1–3 business days for most messages. Partnership, press, or sample-review requests may take up to 7 business days to process, depending on complexity and team availability. If your message requires additional research or consultation, we will acknowledge receipt and provide an estimated timeline.
Privacy and sensitive information
Please do not include sensitive personal data (Social Security numbers, full credit card numbers, medical records) in your initial email. If secure exchange of confidential information is necessary, we will provide instructions for a protected channel.
Need to update a listing or citation?
If you represent a brand and need factual updates to a product listing or citation on Mattress Index, send the updated documentation and links in your email. We evaluate documentation against our editorial standards and will respond with next steps.
Thank you for helping us keep Mattress Index accurate and useful. We value clear, evidence-based conversation and appreciate your interest in better sleep through better information.